Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Bentham | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Bentham is a GPhC registered online pharmacy weight loss clinic serving Bentham, UK. We are committed to protecting your personal data and handling it responsibly in accordance with UK GDPR and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Data We Collect

When you use our services, we may collect the following types of personal data:

• Personal identifiers: Full name, date of birth, address, email address, and phone number
• Health information: Medical history, current medications, weight, BMI, and any other clinical details required to provide safe and appropriate weight loss treatment
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

2. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatment through our pharmacist-led consultation process
• To dispense and deliver medication safely — orders are dispatched within 1 working day of pharmacist approval
• To maintain accurate clinical records as required by GPhC standards and UK law
• To communicate with you regarding your treatment, prescriptions, or account
• To process payments and manage your orders
• To comply with our legal and regulatory obligations as a registered pharmacy

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and, for special category health data, the provision of healthcare services by a regulated professional.

3. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we may use include:

• Essential cookies: Required for core website functionality, such as maintaining your session
• Analytics cookies: Used to collect anonymised data about website traffic and user behaviour to help us improve our services
• Preference cookies: Used to remember your settings and preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

4. Third Party Sharing

We do not sell your personal data. We may share your data with trusted third parties only where necessary, including:

• Prescribing partners: Where a prescription is required, relevant clinical information is shared with authorised prescribers
• Delivery services: Your name and delivery address are shared with our courier to fulfil your order
• Payment processors: Billing data is handled securely by our payment provider and is never stored on our systems
• Regulatory bodies: We may disclose information to the GPhC, NHS, or other authorities where legally required

All third parties we work with are required to handle your data securely and in compliance with UK GDPR.

5. Data Retention and Security

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance, or longer where required by law. All data is stored securely using encryption and access controls. Only authorised personnel with a clinical or operational need may access your records.

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant authorities and, where appropriate, inform you promptly.

6. Your Data Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request deletion of your data where appropriate, restrict or object to certain types of processing, and request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below and we will respond within 48 hours.

7. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Bentham
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.